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Frequently Asked Questions (FAQ'S)
Daily weekly monthly and Long term
The minimum rental period is 24 Hours.
Yes, if he/she is having visit visa. The client cannot drive on an international driving license if he / she has a residence visa.
Hirers must be above 23 years of age and should hold a valid UAE driving license of atleast 1 year
You will call the traffic police immediately and obtain the police report, and contact one of our nearest branches for assistance. The police report is mandatory for the insurance and repair, All the claims are subject to acceptance by the Insurance Company.
Yes. Delivery and collection shall be applicable according to the locations.
Any traffic fines incurred to be cleared within 24 Hours of intimation, failing to which will incur a service charge of AED 50.
Salik toll fee crossing will be charged with AED 1 as service charge.
No. Towing is a violation of the rental agreement and is not permitted under any circumstances.
Yes, an additional drive can be added while doing the rental agreement with a minimal charge. The documents such as passport and valid driving license to be submitted.
Half-day rent is charged for the first 6 hours. Full day rent is applied if the time exceeds 6 Hours
Off-road use is a violation of the rental agreement and is not allowed.
